Simply put, if our hats don't make you say "Damn, Son!" when you look in the mirror, we'll cover your shipping to send it back and find the right fit.
The Damnson Guarantee | Risk-free confidence
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I've been wanting to purchase a Fedora since I saw a picture of my grandfather wearing one. When I saw the Old City it reminded of that picture and I knew it was the one for me. It looks good, feels good and I feel both wearing it. I definitely plan on buying another from Two Roads.
So, i have numerous straw and summer weight fedoras…all shapes and materials…but my winter wardrobe almost always consisted of toques or the like. when i decided to up my winter/fall game my research brought me to 2ROADS for price/quality/style…no brainer as stetsons were 2x and 3x the cost.
what i didn’t realize was the customer service made this more than a hat purchase…i feel like it became a relationship. when i had a sizing issue, it was met with great and constant communication…the exchange was a breeze. when it came to a shipping issue, i barely had to say anything and the problem was solved AND THEN SOME!!! With hardly anyback and forth.
i’ve NEVER had this experience with any other company. to say i love the hat would be an understatement…i love the company!
Love the quality, craftsmanship and look and feel of the new addition to my hat collection. For over 20 years I been buying from another hat company, they used to have stores here in LA but have closed them down, I would have to travel to SFO to visit a store or San Diego on only Thurs-Sun. Two Roads can improve on the shipping practices and not wait a week before shipping out.
Hey David, thanks for the feedback. Happy to see that you love the hat, but thanks for letting us know about the shipping. We were slightly backlogged a couple of weeks ago due to some big promotions, but we're back on track and running smoothly.
This hat is perfect! The brim is perfect length, not too long, not to short. The crown is the perfect size, doesn't stand too far off your head (which I think looks silly on me). Love that it's hard felt, feel sturdy, won't lose it's shape like a soft felt hat might. For me the 59 size was spot on, it's not too tight or too loose. It's tight enough I can bend over to pick something up and it doesn't fall off, but loose enough that it's comfortable and I can fit a handkerchief underneath it when I want (in case I anticipate sweating a bit). I wear this hat all the time, even just chilling in the house, bought a second one cause clearly this is going to get a lot of use. I would love to see other colors but especially a true/dark black with dark gray as the accent color.
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