This was my seventh hat that I purchased from the Two Roads Hat company, and I can confidently say that my experience has been consistently positive. The customer service team at Two Roads Hat is always amazing, demonstrating a commitment to ensuring customer satisfaction that is truly commendable. They are not only friendly but also incredibly helpful, ready to assist with any inquiries or concerns I might have. When I was selecting this particular hat, they suggested that I consider sizing down for the best fit. Taking their advice into account, I opted for a smaller size, and it turned out to be a perfect fit for me. It sits comfortably on my head without being too loose or too tight, and I couldn't be happier with their recommendation.