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Prompt delivery. However, hat arrived in opened box and hat was crushed. Flimsy brim. Not as strong or constructed as advertised. Quite disappointed.
Hey Xavier, sorry for the experience and for the delayed response. Really sorry about that, and wish we would've seen this sooner. We 100% stand by our shipping and will always happily process a return to make sure that you get a hat that's in great shape.
As for this hat in particular, the style is a very finely hand-woven straw, which doesn't make it as 'hefty' a hat as many of our others. That being said, it's still a very well-made hat, and if cared for properly, will last a long time.
Hope that helps, Xavier, and that we see you back again!